We ship virtually worldwide. Please take not that there are restrictions and some products cannot be shipped to international destinations.
Our shipment days is generally within 1-3 business days. Product delivery may vary due to location and manufacturers holdings of stock. Outside areas delivery can take within 3-8 business days. We will provide you a tracking number and you can follow up us regarding the status of your product through email email@example.com or you can call us at 1300 660 762.
We have a fair rate of $11 inc GST per order in our freight under $500 inc GST. Orders above $500 inc GST is freight free of charge. We are doing our best to keep a fair freight fees.
Big and Bulky furniture will have freight fees depending on the delivery location. Our line at 1300 660 762 is always open for contact during business hours for advise on additional freight charges. FASTWAY is our Company’s Carrier and we require a physical address for us to ship the products. We don’t ship on PO Boxes and Parcel Lockers.
Kindly check with us first for urgent request. For Large or out area orders we charge extra freight and you will always be advised at the time of order placement.
You can return products (shipping at your cost) should be most new, unopened items within the rage of fourteen (14) days upon delivery for a full refund. We will be shouldering the return shipping fee if the product is defective due to our own. (When you received a wrong or damaged item, etc.).
The estimated time that you will be receiving your refund is within two (2) weeks upon giving your package to the return shipper. However in most cases, you will receive your refund faster than two weeks.
The time period consist of transit time for us to receive your return package from the shipper ( 2 to 7 working days), our processing time your return package once we received the item (1 to 3 working days), The bank processes our refund request usually takes around ( 1 to 4 working days).
If you in need of returning an item, Log in to your account, go to view your order in “Complete Orders” link under the My Account Menu and click the Return Product(s) button. We’ll send you a notification letter about your refund once we received and processed the returned product.
If you have questions, please contact us.
One Click Office Supplies has constituted this privacy statement for us to solidify our strong commitment on protecting personal and professional privacy. This covers the following topics:
- Privacy Act
- Collected Information
- Purpose of getting this information and usage of information
- Other Privacy Issues
- External Links Disclaimer
- Contact Details
- Pricing Disclaimer
1.) Privacy Act
The Privacy Act 1988 (C’th) individual rights in relation to how personal information is handled by agencies. Any information from which your identify is apparent or can reasonably ascertained is Personal Information. We owe not to use your information for any other purposes, and will not disclose to third parties or organizations without your approval or unless required or authorized to under the Privacy Act.
2.) Collected Information
When visiting our website www.oneclickofficesupplies.com.au , We collected and store the following information automatically.
The Type of browser (Firefox, Chrome, Explorer, Safari) and Operating System you used ( MAC, Windows)
Date and time that you visited our website;
Webpages and services you access on the website;
Time spent on the particular pages and website overall; and
Files you downloaded.
3.) Purpose of getting this information and usage of information
The information that we automatically collect or store is used to improve the content of our website. The data you provide in surveys, forms, or feedback is strictly used for the sole purpose you provide it. We contact you through your email or other contact details. This is to notify you with some issues or address receipt you recognize, to develop our website, or to forward the details to another agency for appropriate action. www.oneclickofficesupplies.com.au studies the website logs to improve the value of information on our site. Our website logs are not identifiable personally, and we don’t attempt to link it to other individual that visit and browse our website.
4.) Other Privacy Issues:
We are only following some privacy issues that we consider relevant
Cookies are text files that is stored on your computer’s web browser. They provide a distinguishing among the visitors to www.oneclickofficesupplies.com.au ‘s website. They are created on your computer by using our website that do not contain personally identifying information and not to compromise your privacy security. Cookie feature is used only to store a randomly generated identifying tag on your computer. You can delete the cookie file from your computer through your browser tools and it can be remove anytime from your hard drive.
We use industry standard 256 Bit Secure Sockets Layer (SSL) technology in encrypting credit card information before it is carried over the web. Your financial information encrypted information is as safe and secure while purchasing online on our website, same as placing an order over the phone. You financial information is 100% secure.
7.) External Links Disclaimer
Neither the www.oneclikofficesupplies.com.au or any organizations, employee or officers of www.oneclickofficesupplies.com.au validate the accuracy, reliability or timeliness of any information that is published by the system, nor content it endorses, point of view, products, and services linked from this website, and shall not be held liable for any losses caused by reliance of the accuracy, reliability or timeliness of the information. Some of the information is not 100% correct or not current. Any person or entity that relies on any information obtained from this system does so at his or her own risk.
8.) Contact Details
To provide comments about the www.oneclickofficesupplies.com.au website, or any information presented in the Privacy Statement, you can find contact details on our contact details in our website.
9.) Pricing Disclaimer
Pricing on this website are subject to change without notice. If there are errors occurs, we will notify you at the time of sale and will allow you the option to either accept the new price or accept the full refund.
Errors or omissions, if any, are not intentional.